Privacy Policy
Privacy Policy
We value your trust. In order to honour that
trust, EDUVIN adheres to ethical standards in gathering, using, and
safeguarding any information you provide. Think and Learn Private
Limited (operating under the brandname EDUVIN), is a leading edtech
company, incorporated in India, for imparting learning. This privacy
policy governs your use of the application 'EDUVIN - The School App'
('Application'), www. EDUVIN.in ('Website'),www.app.eduvin.in ('School App') and the other associated
applications, products, websites and services managed by the Company.
Please read this privacy policy ('Policy') carefully before using the
Application, Website, our services and products, along with the Terms of
Use ('ToU') provided on the Application and the Website. Your use of
the Website, Application, or services in connection with the
Application, Website or products ('Services'), or registrations with us
through any modes or usage of any products including through SD cards,
tablets or other storage/transmitting device shall signify your
acceptance of this Policy and your agreement to be legally bound by the
same. If you do not agree with the terms of this Policy, do not use the
Website, Application our products or avail any of our Services.
User Provided Information
The
Application/Website/Services/products obtains the information you
provide when you download and register for the Application or Services
or products. When you register with us, you generally provide (a) your
name, age, email address, location, phone number, password and your
ward's educational interests; (b) transaction-related information, such
as when you make purchases, respond to any offers, or download or use
applications from us; (c) information you provide us when you contact us
for help; (d) information you enter into our system when using the
Application/Services/products, such as while asking doubts,
participating in discussions and taking tests. The said information
collected from the users could be categorized as “Personal Information”,
“Sensitive Personal Information” and “Associated Information”. Personal
Information, Sensitive Personal Information and Associated Information
(each as individually defined under this Information Technology
(Reasonable security practices and procedures and sensitive personal
data or information) Rules, 2011 (the “Data Protection Rules”)) shall
collectively be referred to as 'Information' in this Policy. We may use
the Information to contact you from time to time, to provide you with
the Services, important information, required notices and marketing
promotions. We will ask you when we need more information that
personally identifies you (personal information) or allows us to contact
you. We will not differentiate between who is using the device to
access the Application, Website or Services or products, so long as the
log in/access credentials match with yours. In order to make the best
use of the Application/Website/Services/products and enable your
Information to be captured accurately on the
Application/Website/Services/products, it is essential that you have
logged in using your own credentials. We will, at all times, provide the
option to you to not provide the Personal Information or Sensitive
Personal Information, which we seek from you. Further, you shall, at any
time while using the Application/Services/products, also have an option
to withdraw your consent given earlier to us to use such Personal
Information or Sensitive Personal Information. Such withdrawal of the
consent is required to be sent in writing to us at the contact details
provided in this Policy below. In such event, however, the Company fully
reserves the right not to allow further usage of the Application or
provide any Services/products thereunder to you.
Automatically Collected Information
In
addition, the Application/products/Services may collect certain
information automatically, including, but not limited to, the type of
mobile device you use, your mobile devices unique device ID, the IP
address of your mobile device, your mobile operating system, the type of
mobile Internet browsers you use, and information about the way you use
the Application/Services/products. As is true of most Mobile
applications, we also collect other relevant information as per the
permissions that you provide. We use an outside credit card processing
company to bill you for goods and services. These companies do not
retain, share, store or use personally identifiable information for any
other purpose.
Use of your Personal Information
We use the
collected Information to analyse trends, to conduct research, to
administer the Application/Services and products, to learn about each
user's learning patterns and movements around the Application/Services
and products and to gather demographic information and usage behaviour
about our user base as a whole. Aggregated and individual, anonymized
and non-anonymized data may periodically be transmitted to external
service providers to help us improve the Application, products and our
Services. We will share your information with third parties only in the
ways that are described below in this Policy. We may use the individual
data and behavior patterns combined with personal information to provide
you with personalized content, and better your learning objectives.
Third parties provide certain services which we may use to analyze the
data and information to personalize, drive insights and help us better
your experience or reach out to you with more value added applications,
products, information and services. However, these third party companies
do not have any independent right to share this information. We do not
sell, trade or share your Information to any third party (except
subsidiaries/affiliates of theCompany for related offerings) unless, we
have been expressly authorized by you either in writing or
electronically to do so. We may at times provide aggregate statistics
about our customers, traffic patterns, and related site information to
reputable third parties, however this information when disclosed will be
in an aggregate form and does not contain any of your Personally
Identifiable Information. BYJUS will occasionally send email notices,
messages or contact you to communicate about our Services, products and
benefits, as they are considered an essential part of the
Services/products you have chosen. We may disclose Information:
as required by law, such as to comply with a subpoena, or similar legal process;
to enforce applicable ToU, including investigation of potential violations thereof;
when we believe in good faith that disclosure is necessary to protect
our rights, protect your safety or the safety of others, investigate
fraud, address security or technical issues or respond to a government
request;
with our trusted services providers who work on our
behalf, do not have an independent use of the information we disclose to
them, and have agreed to adhere to the rules set forth in this Policy;
to protect against imminent harm to the rights, property or safety of
the Application/Website/ Think and Learn Private Limited or its users or
the public as required or permitted by law;
with third party
service providers in order to personalize the
Application/Website/Services/products for a better user experience and
to perform behavioural analysis;
Any portion of the
Information containing personal data relating to minors provided by you
shall be deemed to be given with the consent of the minor's legal
guardian. Such consent is deemed to be provided by your registration
with us.
Access to your Personal Information
We will
provide you with the means to ensure that your Personal Information is
correct and current. If you have filled out a user profile, we will
provide an obvious way for you to access and change your profile from
our Application/Services/Website/products. We adopt reasonable security
measures to protect your password from being exposed or disclosed to
anyone.
Cookies
We send cookies (small files containing a
string of characters) to your computer, thereby uniquely identifying
your browser. Cookies are used to track your preferences, help you login
faster, and aggregated to determine user trends. This data is used to
improve our offerings, such as providing more content in areas of
greater interest to a majority of users. Most browsers are initially set
up to accept cookies, but you can reset your browser to refuse all
cookies or to indicate when a cookie is being sent. Some of our features
and services may not function properly if your cookies are disabled.
Links
We
may present links in a format that enables us to keep track of whether
these links have been followed. We use this information to improve our
customized content. Clicking on links may take you to sites outside our
domain. We are not responsible for the privacy practices of other web
sites. We encourage our users to be aware when they leave our site to
read the privacy statements of each and every web site that collects
personally identifiable information. This Privacy Policy applies solely
to information collected by our Website.
Alerts
We may
alert you by email or phone (through sms/call) to inform you about new
service offerings of the Company and its subsidiaries/affiliatesor other
information which we feel might be useful for you, through theCompany
or its subsidiaries/affiliates.
Public Forums
When you use
certain features on our website like the discussion forums and you post
or share your personal information such as comments, messages, files,
photos, will be available to all users, and will be in the public
domain. All such sharing of information is done at your own risk. Please
keep in mind that if you disclose personal information in your profile
or when posting on our forums this information may become publicly
available.
Security
We are concerned about safeguarding
the confidentiality of your Information. We provide physical,
electronic, and procedural safeguards to protect Information we process
and maintain. For example, we limit access to this Information to
authorized employees only who need to know that information in order to
operate, develop or improve our Application/Services/products/Website.
Please be aware that, although we endeavor to provide reasonable
security for information we process and maintain, no security system can
prevent all potential security breaches.
How Long Do We Retain User Data?
Currently,
we plan to retain user data while an account is active and for at least
three years afterward. We may alter this practice according to legal
and business requirements. For example, we may lengthen the retention
period for some data if needed to comply with law or voluntary codes of
conduct. Unless otherwise prohibited, we may shorten the retention
period for some types of data if needed to free up storage space.
Log information
When
you access our Website, our servers automatically record information
that your browser sends whenever you visit a website. These server logs
may include information such as your web request, internet protocol
address, browser type, browser language, the date and time of your
request and one or more cookies that may uniquely identify your browser.
User communications
When
you send an email or other communication to us, we may retain those
communications in order to process your inquiries, respond to your
requests and improve our Services.
Changes to this Statement
As
the Company evolves, our privacy policy will need to evolve as well to
cover new situations. You are advised to review this Policy regularly
for any changes, as continued use is deemed approval of all changes.
Your Consent
We
believe that, every user of our Application/Services/products/Website
must be in a position to provide an informed consent prior to providing
any Information required for the use of the
Application/Services/products/Website. By registering with us, you are
expressly consenting to our collection, processing, storing, disclosing
and handling of your information as set forth in this Policy now and as
amended by us. Processing, your information in any way, including, but
not limited to, collecting, storing, deleting, using, combining,
sharing, transferring and disclosing information, all of which
activities will take place in India. If you reside outside India your
information will be transferred, processed and stored in accordance with
the applicable data protection laws of India.
Deletion of Account Information
Our
Grievance Officer shall undertake all reasonable efforts to delete the data from the app upon the request at the earliest possible opportunity. You may contact us
at: Grievance Officer: Mr. Vinod Verma: VIKAZ INFOTECH Sham Nagar, Ludhiana, Punjab – 141001, India. Reach out to us on support@eduvin.in, in case of any
queries.
Contact Information
Our
Grievance Officer shall undertake all reasonable efforts to address
your grievances at the earliest possible opportunity. You may contact us
at: Grievance Officer: Mr. Vinod Verma: VIKAZ INFOTECH Sham Nagar, Ludhiana, Punjab – 141001, India. Reach out to us on support@eduvin.in, in case of any
queries.
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